Latest Client Testimonials
February 2008
I would like to thank you for the wonderful service I received when making my order and the prompt delivery. It was a pleasure to speak to your Telesales people who were very helpful which makes a change in this day and age.
Mrs H Carnell, Birmingham
I feel I must acknowledge receipt of the wheelchair I ordered for my Mother. Your delivery was excellent, it arrived less than 48 hours after I ordered it. Your communication was first class and the chair itself is superb and excellent value for money. I cannot fault any part of my dealings with yourselves and would highly recommend you to anyone. My sincere thanks, it has been a pleasure doing business.
Mrs P Johnson, Bristol
dear chris very impressed by the excellent service, speed of response when the order was placed. also the speed of delivery.24 hours from start to finish. rollator is excellent value for money, will not hesitate to recommend your company.
V Thorpe, Manchester
dear bin-to team just to let you know i received my wheelchair today i am over the moon with it at last i can get out and about on my own a big big thank you to you all for a fantastic service and nice to talk to a human and not a machine that personal service is hard to come by these days i would recommend you to any one and i will be doing more business with you in the future
Christopher Clews, Swindon Wiltshire
Previous Testimonials
To view older comments please click on the relevant month - you will then be able to see other clients reviews and thoughts of our mobility products and mobility accessories
• January 2008Hello there, I would like to compliment you all on your wonderful service. I have just received my rollator and I am thrilled with it. I am going on holiday tomorrow and it will be much easier for travelling as it so light and compact. Wish I had bought one years ago
Mrs.J.Cockrill, Newcastle upon Tyne
Received chair this morning before 10.30am. Thankyou, and must be said; thanks to parcel force!!
Gillian Potter, Taunton, Somerset
Hi, I would just like to thank you for your recent superb service. The wheelchair came within 2 days of placing my order and everything was as promised. People normally only bother to contact firms when things go wrong - this time everything went right. Once again - many thanks. Best wishes
Nigel Nobbs, Christchurch, Dorset
Just a little note to say a big Thank you, I've just received the walker I ordered yesterday. Excellent service especially this time of year. Happy christmas.
A Moore, Sidcup
Hi sales team I have just received my order,and would like to say how impressed i am with the service and speed my order has been dealt with. i wish you all a merry Xmas and happy 2008. Kind Regards
Michelle brown, Coventry, West Midlands
Hello, I ordered a rollator from Bin-to which was delivered today, and thought I would send a thank you message, the rollator is excellent, well made, and your service is first class, 36 hours from ordering to delivery takes some beating. These days good service is becoming rare, so its nice to deal with a company who demonstrate customer service to this standard, Many thanks. Dave Greenhalgh
Dave Greenhalgh, Bolton
Dear Sir, Order bin-a-119607XXXX Wheelchair received today. Thank you very much for your superb service and excellent quality chair. I have put cheque in the post for £19.99 for the excellent bag for the chair.
The Arrandales, Fareham, Hampshire
Just wanted to write a quick note and thank you for the service I received from your company. It was absolutely first class and I couldn't believe how quickly the wheelchair arrived. It is fantastic quality and far superior to some more expensive chairs I have bought in the past. Thank you again and I hope to use you again in the future.
Louise, Newtownards, County Down
Hallo I just wanted to let you know how delighted I am with my wheelchair. It arrived less than 24 hours after ordering it and I am really impressed with it. It far outstrips the quality of other wheelchairs I have seen in disabled equipment shops both in quality and cost. I will come back to you in the future when the time comes to replace this wheelchair.
Amy Stilwell, Gosport, Hampshire
Just a note to say how pleased my elderly friend and her physiotherapist were to receive the Rollator. It arrived very promptly, was very easy to assemble, and has greatly improved her ability to walk. Your offer to supply the extra cane holder clip was very generous and much appreciated. Thanks for the great customer service!
Steve Naylor, Enfield, Middlesex
My rollator has been delivered this morning. It is excellent. Many thanks for your prompt delivery. Would definitely recommend your co. to others. Thank you
E.Mudd, Hartlepool
Sir thank you for your fast efficient service. I ordered a new esteem L.W wheelchair on 10/10/07at 14:34:30 GMT, and recieved the item at 10:00 hrs 12/10/07, that is very good service thank you so much,
P Cook, South of England
Thanks Chris All arrived safe and well. GOOD SERVICE!! Cheers
Dave Reece, Tring, Herts
I would like to express my sincere thanks for the excellent service you have provided in the purchase of a transit wheel chair for my mother. The no nonsense approach to your website and online purchase, including VAT exemption, has been outstanding and from dispatch to delivery was less than 24hrs. Its a comfort to know that in times of stress, companies such as yours ease the burden considerably with the service you provide. Please feel free to use this testimonial on your website. Yours sincerely
Gareth Howell, Sheffield
Chris That's great thanks - already received the item - was amazed at the speed that I received it. Have already taken the old man out for a spin around the block and am well pleased. Have left positive feedback. Many thanks
Gail, North
To Chris and co, Many thanks for your superb service in the supply of the wheelchair and elevating leg. We are both very pleased with your excellent service and the superb quality of your product, no doubt it will help my wife immensly in her recovery. Once again many thanks
A.W.Emery, North Devon
Many thanks, it arrived promptly with no hitches. Brilliant service!
Pauline Watts, Chichester, West Sussex
I am absolutely delighted with the Alloy Transit wheelchair just received, thank you. My wife is attending a Day Care Centre this morning but I know she will be equally pleased with it. With all good wishes,
Peter Lane, ALRESFORD, Hampshire
Received the Rollator today 20th Sept 07 at 7.50am only ordered yesterday ! Took it round to my 86year old Mother, who insisted we took her dog out for a walk to road test it. Mum was so pleased with the item as it made walking so much easier and safer for her. A god send as she had a bad fall only last week whilst walking the dog. Thank you.
Ron & Lesley, Milton Keynes, Buckingham
Ordered late Tuesday evening, arrived this morning. Brilliant service. Thank you. I saw all the positive testimonials and they made my mind up to order from you. They were right! your service was excellent and the wheelchair is great. It will make a big difference to my mother's life. many thanks again
Suzanne Nicholas, Holmfirth, West Yorkshire
Arrived this morning - excellent service,thank you
Bruce Hart, Petersfield, Hart
Hi, I feel I must let you know that we are delighted with our purchase, will be using it today, and the service was unbelievable, the wife was sitting in it less than 24hrs from us picking it out on the web, a big thank you, we will be taking it with us on our forthcoming cruise, it will be a god send to her, thanks again.
ROLAND, J, MILTON, Gillingham, Kent
Thankyou so much for the prompt delivery of my ESTEEM alloy self propelled wheelchair. It a great chair which is both comfy and easy to lift in and out of the car. superb value for money. Thankyou again I am most grateful as is my husband who does most of the pushing with me in it. regards
Mrs Dunstan, Huddersfield. West Yorkshire
Chris, Thank you , the chair arrived today in perfect condition,I am very pleased with ther chair as my mother-in-law will surely be. I WILL RECOMMEND YOUR COMPANY TO EVEYONE IN NEED OF DISABILITY EQUIPMENT. Thank you for the speed and service. i will leave you top feedback on e bay. thanks again,
Ray Hibberd, Rhyl, Conwy
Hi. I just want to drop you a quick line to thank you for your excellent service. I ordered on-line the XL Rollator yesterday lunchtime and it arrived this morning. I was very impressed with the quality of the build and my father-in-law is delighted with it. It is refreshing to know that there are still companies that believe in old fashioned service. Many thanks to all your team
Richard Sheppard, Cottingham, East Riding
Just to let you know that the wheelchair arrived this morning in perfect condition !. This is my second wheelchair from bin-to. I now have small and large wheel chairs for indoors and out. I also wanted to thank you for the splendid service you provide for folks with limited mobility. First class goods at very fair prices, delivered free of charge usually within 24 hours . You are a star company in the mobility field where unfortunately we often end up paying premium prices for poor quality products. You deserve greater recognition and I always make a point of recommending bin-to whenever the opportunity arises.
Marnie Spencer, Bingley, West Yorkshire
Thank you for the very prompt and professional way you dealt with my order (ref XXX-XXXX342731). I ordered Friday and it has been delivered this morning (Monday). I am very pleased. Thank your staff
D Batkin, Stoke on Trent, Staffords
Dear Staff at Bin-to, Thank you for your E-mail, for your friendly approach on the telephone when ordering, and for the safe arrival of the wheelchair today. A most efficient service and the wheel chair looks lovely and I was easily able to set it up myself. I am looking forward to taking my daughter out with it this weekend and it looks so cheerful and unforbidding and is very manageable. I'm sure she will like it. Many thanks.
Carol Taylor Bruce, Disley, Cheshire
I would just like to say thanks for the excellent service and for the excellent item provided. We bought the wheelchair on-behalf of a disabled friend who was overwhelmed with their purchase. I don't normally send emails like this but people deserve good recognition for hard work and yours paid off.
Shaun Pearce, Bristol, Gloucestershire
Received today, super quality, elderly mother should be well pleased, excellent service and delivery. Thank You
Alan Nimmo, Edinburgh
Good morning Item was received before 9 a.m. this morning, less than 22 hours after it was ordered. It is now on a tour round the garden with the client. Terrific service - thanks very much
Glynys Eastman, Harrow,Middlesex
Thank you for such a prompt service. The 'walker' arrived this morning and it will be a great benefit to my mother in law.
Lesley Thompson, Wadhurst, Sussex
Just to thank you for an excellent service and product I have just taken delivery of my XL Rollator and cant tell you enough how pleased I am with it also the very fast delivery and the help I got from chris when I was having problems with my vat form filling will cetrtainly recomend you to my friends anf acquaintences the rollator is like a rolls royce and is excellent couldnt buy one of this quality and price anywhere local keep up the good work not often come by in this day and age,many many thanks
Marie Wellins, Staveley, Derbyshire
Many thanks. Just had a message to say the chair we ordered on Sunday afternoon has been delivered. Fantastic service
Marion Cooper, Perivale, Middlesex
Many thanks for the prompt arrival of the wheelchair, in spite of the floods. My Dad is very pleased with it. I would be pleased to recommend your excellent and helpful service. Regards,
Maggie Atkins, Warwick, Warwickshire
Hi bin to. I purchased the Esteem wheelchair & was Very surprised at the speed & efficiency that my order was dealt with I really cant thank you Enough & the wheelchair is top quality once Again thank you God bless you Joseph M Wadhams
Joseph M Wadhams, Upminster, Essex
Dear Bin-To Team We have just received, unpacked and been for our first outing in the wheelchair. I wanted to thank you for your excellent service. It was delivered in perfect order as far as we can see and we are thrilled as we were hoping that it would arrive in time for the weekend. Many thanks and keep up the good work.
Rosemary Jones, Reading, Berkshire
Dear sir/madam, I used your site last week and was amazed at the prices, the quality of the products and the speed of your delivery. I will definatly use you again. Will you in the future be selling other items for disabled people i.e wheelchair rain mac's, the self propel wheelchair gloves, blue badge holders/wallets etc etc Thank you
Sarah kerry, Nottingham, Derbyshire
I recently bought the esteem lightweight blue wheelchair and cushion from you, just a little line to say excellent service and very pleased with the purchase. Used the wheelchair this weekend, (didnt want to get it dirty) but got home, cleaned it up, good as new. Thank you.
Yvonne Drew, Sandy, Bedfordshire
Would it be possible to delay delivery by one day? My father will be in on his own on Thursday and may not be able to hear the door bell. Would also like to thank you for an excellent service - we ordered a wheelchair for my father on Sunday and it arrived today - such a good chair decided to order one for my mother as well. Both chairs when taken apart will easily fit in my car. Fantastic. Many thanks
Mandy Watts, Basingstoke, Hampshire
Just a note to say thank you for the excellent service. We placed an order with you on 16th July and received the wheelchair on the 17th. We are very pleased with the quality of the product , truly lightweight and easy to handle even for a novice. Thank you again.
Sue Woodling, Rhondda Valley
Sir you have left me gobsmacked I made my order yesterday about mid day I received my esteem transit next day before 10 am how unbelievable is that? even my local shops cant better that for service. well done to all of you I am amazed and delighted. you are permanent in my favourites box
George Burke, Birmingham
Thank you for a brilliant service from start to finish. It made buying my wheelchair much easier to bear. Many thanks
Cheryl, Peterborough, Cambridgeshire
Hi there I felt I had to contact you regarding the wheelchair I purchased just over a week ago. Your quick despatch meant I was able to go on holiday on the 30.06.which without the chair I would have had to cancel. Plus the wheelchair is first class and at a realy outstanding price. I took notice of a number of wheelchairs whilst on holiday and none matched the quality of the Esteem. I know I was late ordering,but this was due to the flooding in Sheffield and at the same time contracting a DVT the week previous. Once again thank you very much for your 1st class service, and have been proud to recommend your business to people both in Sheffield and whilst on holiday in Norfolk. Kind regards
Geoff Allen, Sheffield, South Yorkshire
Dear all, just too confirm the order has been received the chair is fine. i received it at approx 10-30 am our normal post delivery time in the area as well! brilliant! thankyou again for your help and service, actually the chair is better than its nhs equivalent, you know the steel ones, i have a serco one with plastic frame from the wheel chair service so its lighter but needed one so i didnt have to keep getting it out of the car when i was alone. i can leave this one out in the house etc. so the steel ones are ok. with muscle disorders its the standing up and keep lifting and moving around to get them out etc. so i really needed more than one. actually i can go out today as well now without the car etc! yours faithfully ( with thanks)
gaston hales-owen, Morden, Surrey
Dear Bin-to Many thanks for my XL Rollator, which has just arrived. This is brilliant service, as I only ordered it yesterday. Just one question. What is the purpose of the red plastic handle under the storage bag? It isn't mentioned on the instructions. Thanks for your help
Jill Whiteoak, Royston, Cambridgeshire
Dear Sirs, just to let you know that the wheelchair arrived safely yesterday and that my Mother is absolutlely delighted with it (which is no mean feat!!). Thank you very much for your prompt response and for the quality of your product. Regards
Mike Stevens, Leamington Spa, Leamington
Thank you so much for the Rollator XL, which my wife & myself ordered for my father in law. It arrived quickly & my father in law is really impressed with it. He says it is superior in every aspect, to the one that the hospital loaned to him, which would have cost him £700 to purchase. All the nurses, health visitors etc, who have seen it have remarked on how good it is and can't believe how little it cost. It has changed his life since he had his stroke & we are very greatful for the service that you have provided. Once again, thank you.
Tom & Ali Welsh., Forres, Moray
Excellent service. Ordered yesterday at 12.30, delivered today at 1.00. Real value for money. Many thanks highly recommended
Tom Hall Cannock, Staffordshire
Thank you so much but I have already received the Order, it arrived early this morning, and was out of box, erected and in use by 11am. Thank you again.
Eileen, Whitstable, Kent
Thank you so much for the Rollator XL, which my wife & myself ordered for my father in law. It arrived quickly & my father in law is really impressed with it. He says it is superior in every aspect, to the one that the hospital loaned to him, which would have cost him £700 to purchase. All the nurses, health visitors etc, who have seen it have remarked on how good it is and can't believe how little it cost. It has changed his life since he had his stroke & we are very greatful for the service that you have provided. Once again, thank you.
Seaham, Durham, Tom & Ali Welsh
Hi, I would just like to say thank you, I am delighted with the chair, and your service is fantastic thanks again.
Marilyn Kirk, Carlisle, Cumbria
Gary Just a word of thanks for the extremely prompt delivery of the wheelchair. I ordered it on Thursday at 11.30 am and it was at my door at 12.30pm on Friday. Well Done Regards
David Roberts, Bangor, County Down
Hi, thankyou for great service items arrived before noon today very satisfied, great company to deal with, thanks once again
John Lockyer, Poole, Dorset


