We often receive glowing reports from our happy wheelchair customers. The two main complements get are based on the quality of the wheelchairs that we sell and the prompt delivery of these wheelchairs.
We have always strived to give top quality customer service, whether its advice on selecting wheelchairs, rollators or other mobility products or after sales service helping customers with any queries they may have.
When we say that we offer Free next day delivery, it is important that we follow up and deliver a new wheelchair or walking frame the next day. We have a few problems with our present courier service where larger items such as wheelchairs have not been delivered on time. So we have decided to return to ParcelForce - winners of the top 10 Hitwise award last year for their parcel tracking web site. The ability to track a delivery particularly of a wheelchair is very important and we hope that our customers will benefit from this change of service later this week.
Salutations - the UK-Wheelchair Sales Team