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0800 0556377 / 01803 872020Opening Hours

Mon - Fri
8:00am to 7:00pm
Sat
8.30am to 5.00pm
Sun
9.00am to 4.00pm
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UK Wheelchairs Price Match Promise Free wheelchair delivery UK Wheelchairs VAT Exemption policy Wheelchair Hire & Rental

Welcome to UK Wheelchairs - the home of value and quality

UK Wheelchairs guarantees your purchase against faulty manufacture. If your item is defective upon receipt through faulty manufacture you must notify us within 48 hours of delivery. UK Wheelchairs will replace your item on return of the item unused and in its original packaging.

Please read the following terms carefully:

*You must inform us of your intention to return your goods within 14 days of receipt of the goods (including weekends). This provides you with sufficient time to inspect your purchase and check that it is entirely suitable for your requirements.

* You may inform us of your intended return by:

Telephone: Please call 0800 0556377 /  01803 872 020

Email: returns@uk-wheelchairs.co.uk

Letter: UGO Ltd, 28 Newton Road, Newton Abbot TQ12 5AA

* Goods must be returned in A1 unused condition and all products must be returned complete, unused, in an undamaged state and in their original undamaged packaging.

* Your reason for returning the goods must be clearly stated.

* If an item is returned only the product cost can be refunded. Shipping and handling fees are not refundable and an administration charge is applicable.

Administration fees for product returns

Small orders under £30 in value

£11.50

Manual wheelchairs

£25

Reclining wheelchairs

£35

Power chairs / electric wheelchairs

£80

Rollators & tri walkers

£18

Ramps & power packs

£38

Engineered disassembly service

£80


Please Note - Please note that any Drive Medical, Invacare, Karma Mobility, Roma Medical, Sunrise Medical or Van-Os Medical products over £300.00 have a 15% re-stocking fee and return shipping fee in addition to the above administration fees.

Refunds will be made within 14 days of receipt of returned goods.